Shipping Information
Shipping to Canada
- Ontario & Québec : Free shipping on orders over $99 (after discounts & before taxes) or $14.99 shipping fees for orders under $99
- Rest of Canada: Free shipping on orders over $149 (after discounts & before taxes) or $19.99 shipping fees for orders under $149.
Shipping to USA
- NY, NJ, ME, VT, NH, MA, RI, PA: Free shipping on orders $149+ or $14.99 shipping fees for orders under $149
- Rest of US - Based on weight & distance
*We ship all across USA except the following states: Hawai, Marshall Island, Nothern Mariana Islands, Puerto Rico, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific
Processing Time
We make every effort to fulfill orders as quickly as possible. Please allow 2 business days to process your order before shipping, followed by delivery lead times based on the destination.
Delivery lead times
- Ontario & Québec - 1-3 business days (Monday-Friday)
- Rest of Canada: 3-7 business days (Monday-Friday)
- USA: 3-7 business days (Monday-Friday)
Where are you located?
All orders are shipped from our warehouse located in Quebec, Canada
Wrong Shipping Address
Customer is responsible for the accuracy of the shipping address. In instances where a package is returned to sender with the reason of incorrect or incomplete address,we will issue a refund for the order. However, please note that we will deduct the applicable shipping fees from the refund based on the customer's region.
- Ontario & Quebec (QC): $14.99 will be deducted
- Rest of Canada: $19.99 will be deducted.
Other requests
Reach out to us at info@upsidedrinks.ca if you would like a quote for any special order.